Month: October 2026

Three Night Bus Hubs will be in operation on Sauchiehall Street at The Garage; Hope Street at Watt Brothers; and at the southern end of Union Street.

The main purpose of the Hubs is to support the city centre’s night-time economy by promoting night buses as a key choice for transport home, easing the pressure on taxis and private hires for late night transport.

The Hubs have been developed through the work of the City Centre Taskforce – with Glasgow City Council, Let’s Go Glasgow (Glasgow city centre’s Business Improvement District), First Bus and McGill’s Buses working in partnership on the scheme.

There are currently 10 night bus services operating in Glasgow, running from the city centre on Friday and Saturday nights between midnight and 4am – which will be the days and times of operation for the Night Bus Hubs.

The Hubs will operate from existing bus stops which will be signposted with specific, clear branding.

The bus stops are covered by CCTV and will be marshalled, with the one-year marshalling pilot being funded by Let’s Go Glasgow and Glasgow City Council. The marshals will be at present at the three Night Bus Hubs between their midnight – 4am hours of operation on Fridays and Saturdays.

Bus services will continue to serve all other bus stops on their route so there will be no impact on customers who want to use the stop they normally do.

Cllr Angus Millar, Convener for City Centre Recovery and Transport said: “Enhancing night-time transport options are an important part of supporting Glasgow’s night-time economy, and the city centre’s new Night Bus Hubs will help people enjoying a night out or working late to confidently plan their journey and get home more easily.

“This initiative will improve the night bus offer in the city and help make night buses an easier and more attractive option for the many people who enjoy a night out in the city centre or work in the pubs, clubs, restaurants and other businesses there.”

Sean Murray, Chief Executive of Let’s Go Glasgow BID said: “A city centre that feels safe, welcoming and vibrant after dark is good for everyone. This is fundamental to a thriving night-time economy. For the businesses we represent, making sure people can enjoy Glasgow with confidence, and get home easily at the end of the night, really matters.

“That’s why Let’s Go Glasgow is supporting the wardens at the new Night Bus Hubs. Having visible, welcoming staff on the ground, alongside clear branding, will make the hubs easy to find and simple to use, taking the uncertainty out of the journey home.

“Better late-night transport is something our businesses have told us matters to them. By supporting the wardens, we’re responding directly to that need: helping people feel confident staying longer and enjoying more of Glasgow, while supporting the businesses and people that keep our city centre vibrant after dark.”

Ryan Sorley, Commercial Manager of First Bus in Glasgow said: “The Night Bus Hubs are a brilliant addition to the city network. Welcoming features and on-street advice will further enhance the experience for customers and make buses the obvious choice for travelling home after a late night in the city. Through working together in the Glasgow Bus Partnership, we are also supporting the hubs and simpler travel with ticket acceptance among other operators.

“Our night services are included in the £2 fare cap and I would remind concessionary pass holders and those aged under 22 that they can travel free at all times of the day.”

Graeme McFarlan, Commercial Director at McGill’s Group said: “We welcome Glasgow’s new Night Bus Hubs, which will make it easier for people to find their bus and plan their journey home. Clearly signposted stops, with lighting and CCTV coverage, will help passengers feel more confident about using night buses and support the businesses and workers who keep Glasgow’s night-time economy moving.

“With the £2 fare cap now covering McGill’s NightBus services, taking the bus home after a night out or a late shift is even more attractive. The hubs will help raise awareness of the services available, while the lower fare makes them even better value for money. Together, these improvements give people more reason to come to Glasgow city centre and then choose the bus for their journey home.”

Click here for more information about the city centre Night Bus Hubs.

Let’s Go Glasgow BID has £14 million to invest over five years, with a clear mandate to deliver measurable improvements across Glasgow city centre.

The ambition is significant. So is the expectation to deliver.

We’re looking for a Head of Operations & Delivery to work directly with our Chief Executive, turning plans into action and investment into measurable results.

Someone with energy, presence, sound judgement and commercial discipline. Someone who takes ownership and follows through.

You’ll lead people, projects, contractors and delivery partners. You’ll work across businesses, public sector partners and city stakeholders. Unblocking projects, challenging where needed, bringing people together and keeping delivery moving.

You’ll be visible too. This is not a role managed from behind a desk.

You’ll be out across Glasgow city centre, seeing what is working, what isn’t and what needs to change.

You’ll create pace. Set standards. Solve problems. Measure what changed. And be accountable for results.

Your background could be hospitality, property, retail, events, operations, destination management, an agency, local government or a BID.

Where you come from matters less than how you operate.

If you have sound judgement, positive energy and a reputation for getting things done, we want to hear from you.

Head of Operations & Delivery
Glasgow city centre
Salary dependent on experience, with flexibility for the right candidate
Full time

Ready to get things moving?

JOB DESCRIPTION:
Head of Operations & Delivery

Organisation: Let’s Go Glasgow Business Improvement District (BID)
Contract: Full time, permanent, subject to the current BID term (April 2026 – March 2031) and subsequent BID renewal
Location: Glasgow City Centre – full-time, predominantly office and city-centre based
Reporting to: Chief Executive
Salary: Dependent on experience, with flexibility for the right candidate

About Let’s Go Glasgow
Let’s Go Glasgow is Glasgow city centre’s Business Improvement District (BID), a business-led organisation with a £14 million budget over five years and a clear mandate to deliver visible improvements across the city centre.

Our focus is practical: making Glasgow city centre cleaner, safer, more vibrant and more competitive for businesses, visitors and residents.

We are looking for a Head of Operations & Delivery to help turn that ambition into action.

The Role
This is a senior, hands-on role working directly with the Chief Executive, with responsibility for turning the BID Business Plan into visible, measurable results.

You will lead operational delivery across the BID, managing people, projects, contractors and delivery partners. You will combine sound judgement and commercial discipline with the energy and pace to get things done.

This is not a desk-based project management role. You will be highly visible across Glasgow city centre, working closely with businesses, partners and contractors and seeing first-hand the places and services in which we invest.

You will have appropriate delegated authority to make day-to-day operational decisions, with accountability for delivery, performance and impact.

Key Responsibilities

Operations & Place

• Translate the BID Business Plan into clear operational priorities, projects and measurable outcomes.
• Drive delivery across multiple workstreams, ensuring activities are well planned, resourced, and delivered.
• Establish meaningful KPIs and use them to monitor performance, resolve issues and drive improvement.
• Lead operational activity across cleaning, safety, environmental quality and the public realm.
• Maintain a visible presence across the BID area, identifying issues and opportunities first-hand.
• Report clearly on delivery, performance, budgets and key risks to the Chief Executive and Board.

People Leadership

• Lead, manage and develop the BID delivery team, setting clear objectives and expectations.
• Build a positive, accountable and high-performing culture based on ownership, collaboration and continuous improvement.
• Coach and support colleagues, addressing performance issues constructively and ensuring the team has the capability to deliver.

Commercial, Procurement & Supplier Management

• Manage BID contracts, suppliers, frontline services and operational budgets, ensuring value for money.
• Lead and support procurement and tendering activity, with clear specifications, service standards and appropriate governance.
• Set and monitor supplier KPIs and address underperformance quickly and constructively.
• Maintain appropriate procurement, contract and performance records.
• Identify opportunities to improve service quality, commercial arrangements and efficiency.

Governance, Risk & Compliance

• Maintain appropriate operational risk, health and safety, procurement, contract and compliance arrangements.
• Ensure decisions and expenditure are made within agreed budgets, policies and delegated authority.
• Identify, manage and escalate significant operational, financial, contractual and reputational risks.
• Provide the Chief Executive and Board with clear and timely information to support effective oversight and decision-making.

Partnerships & Stakeholders

• Build strong, productive relationships with levy-paying businesses.
• Work collaboratively with Glasgow City Council, Police Scotland, transport partners and other city stakeholders.
• Bring partners together to solve problems and deliver shared outcomes.
• Represent Let’s Go Glasgow confidently at meetings, forums and operational groups.
• Deputise for the Chief Executive when required.

About You

We are looking for an operator, leader and deliverer.

You will bring energy, sound judgement and a strong sense of ownership. You will be comfortable moving between strategic conversations and practical delivery, and equally at home in the Boardroom and out on the streets of Glasgow.

You will be commercially aware, action-focused and comfortable making decisions. You will know how to get the best from people and suppliers, build productive relationships and challenge constructively when standards fall short.

Above all, you will be someone who takes responsibility and makes things happen.

Experience

Essential

• Significant operational, project, programme or service delivery experience, with a track record of delivering measurable results.
• Experience managing people, budgets, contracts, suppliers and service performance.
• Experience of procurement, tendering or supplier selection.
• Strong stakeholder and relationship management experience, ideally across multiple organisations.
• Experience managing operational risk and working within appropriate governance and compliance frameworks.
• Sound understanding of health and safety in an operational or public-facing environment.

Desirable

• Experience in place management, hospitality, property, retail, destination management, events, a BID, local government or another fast-paced operational environment.
• Knowledge of Glasgow city centre.
• Experience working with public-sector partners.
• NEBOSH, IOSH or equivalent health and safety qualification.

Working Arrangements

This is a full-time role based in Glasgow city centre and requires a highly visible presence across the BID area.

Occasional evening and weekend working will be required to support events, operational activity and stakeholder engagement.

What Success Looks Like

You create momentum.

Projects move. People know what is expected of them. Partners engage. Suppliers perform. Issues are resolved. Investment is measured. Businesses see progress.

You bring judgement, leadership and commercial discipline, and take pride in turning plans into visible results for Glasgow city centre.

Next Steps

If this sounds like the opportunity for you, we would like to hear from you.

Please send your CV together with a short covering letter outlining what you would bring to Let’s Go Glasgow, why the role interests you and your salary expectations to admin@letsgoglasgow.com

Salary is dependent on experience, with flexibility for the right candidate.

For the right person, this is an opportunity to play a genuinely defining role in a new organisation and make a visible and positive contribution to the future of Glasgow city centre.

All applications will be considered in confidence. Shortlisted candidates will be contacted directly regarding the next stage of the process.